1. Collection of Personal Information

Termotom collects personal information that you provide when you register, make a purchase, or subscribe to our newsletter. This includes your name, address, phone number, and email address. This information is used to process your orders, deliver and inform you about special offers, news and other marketing campaigns.

  1. Protection of personal data

Termotom is committed to protecting your personal data and will not share it with other companies or third parties without your express permission, unless this is strictly necessary to fulfill your order or required by law.

  1. Use of cookies

The Termotom online store uses cookies to improve your experience on our website and to monitor statistical data on website use. Cookies are small files that are stored on your computer. computer or device when you visit our website. You can delete or disable them at any time through your browser settings.

  1. Changes to Privacy Policy

Termotom reserves the right to change this privacy policy without prior notice. Please check our privacy policy regularly for any changes.

If you have any questions or concerns regarding our privacy policy, you can contact us via email or phone number listed on our website.

General Terms and Conditions:

  1. General

The Termotom online store is a website operated by the company Termotom d.o.o. (hereinafter referred to as the “provider”). The Termotom online store allows users to purchase products and services online.

  1. Prices

The prices of products displayed in the Termotom online store are in euros and include VAT. The provider reserves the right to change prices without prior notice.

  1. Payment

Payment can be made in the following ways: by bank transfer to the provider’s transaction account or by online payment with a credit card or cash on delivery. The goods are delivered after receipt of full payment.

  1. Delivery

The provider will deliver the products to the address specified by the user at the time of purchase. If the ordered goods are not in stock, the provider will notify the user of this and inform them of the estimated delivery time. Delivery is carried out by a delivery service selected by the provider.

  1. Withdrawal from purchase

The user has the right to withdraw from the purchase within 14 days of receiving the product. In this case, the user must return the goods undamaged to the provider’s address. The provider will refund the purchase price within 14 days of receiving the returned goods.

  1. Personal data protection

The provider is committed to protecting the personal data of users and will not share it with other companies or third parties without the express permission of the user, unless this is strictly necessary to fulfill the order or required by law.

  1. Intellectual property rights

All content published on the Termotom website is copyrighted and may not be copied, reproduced or distributed without the prior written permission of the provider.

  1. Changes to the general terms and conditions

The provider reserves the right to change the general terms and conditions without prior notice.